Disabled Voice Users in Microsoft Teams SBC Handling

De-provisioning users in an organisation is always handled by the identity and access team. Rarely do de-provisioning processes get updated and often trying to bake the changes into the process can be challenging as we meet resistance both in workforce and in tooling. In Skype for Business, disabling an enterprise voice user was a simple …

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Secure Video Conferencing with Microsoft Teams

Video Conferencing has firmly taken front and centre stage with the global pandemic as companies and families turn to cloud services like Zoom and Microsoft Teams to connect with their colleagues and family members. Organizations ran towards video conferencing services like a torch yielding mob. In their desperation to find the quickest and easiest solution …

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Microsoft Teams Local Media Optimization or LMO

Microsoft Teams Local Media Optimization or LMO for short is an update to what was called Media Bypass. To first understand what LMO exactly is and how this hugely benefits enterprise telephony deployments, we must first spend a few minutes on it’s elder, Media Bypass. Understanding Media Bypass and it’s role in Enterprise Voice Media …

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Microsoft Teams Call Notification Not Showing On Desktop

Once you have deployed Microsoft Teams to a user’s computer, some may not receive the call notification when an incoming call is being received. However, they do receive incoming chat message notifications. Why this may happen lies in the local machine configuration. Chat message notifications use text and static content that is delivered by low …

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