Microsoft Teams Hybrid Workplace



10th Nov 2021 | 12:00pm - 16:30 GMT | Live Online | Free

Microsoft Teams Call Notification Not Showing On Desktop


Once you have deployed Microsoft Teams to a user’s computer, some may not receive the call notification when an incoming call is being received.

Microsoft Teams Call Notification

However, they do receive incoming chat message notifications. Why this may happen lies in the local machine configuration. Chat message notifications use text and static content that is delivered by low end graphics.

The Microsoft Teams call notification requires more graphics for animation and the ability to interact with the accept or decline buttons inside.

The problem may be the Graphics Driver on the local machine is out of date and requires updating. Please update the Graphics driver to the latest manufacturer supported version and reboot the device. After this the call notification should work.

Microsoft Teams has an extensive and enthusiastic Community that can help you with understanding more about Teams? Check out the Microsoft Teams Tech Community. If you would like to Join Commsverse Online for access to our conference, please register for your Free Account

Sign Up for Ticket Alerts!

If you'd like to attend Commsverse, sign up to our pre-release mailing list and we will let you know when tickets are available and exclusive discounts!

Scroll to Top

Subscribe for Updates

If you'd like to be reminded when we are running an event, enter your email address here.

You have successfully subscribed to our mail list.

Too many subscribe attempts for this email address.

Commsverse will use the information you provide on this form to send you information which may be of interest to you. Your details will not be shared with any 3rd Party
Skip to content