ROGER365 – The Customer Engagement Hub for Microsoft Teams

ROGER365.io has been integrating customer services into Microsoft Teams for the past 2 years starting with social media integration to allow agents to support their business customers using WhatsApp, Facebook, Twitter etc. Now, ROGER365 have released their voice contact center for Microsoft Teams which is targeted at the mid-range market. ROGER365 is uniquely placed to …

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All The Tools You Need For Microsoft Teams – Code Software

With the proliferation of Microsoft Teams and hybrid working it has now become more important than ever for organisations to understand how their employees use Microsoft Teams. Not specifically for personal performance tracking, but to fully understand and appreciate the productivity effectiveness of the organisation that has a geo-diverse employee population. Microsoft have some reporting …

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Rethinking Your Training & User Adoption Needs with 1UC

1UC was established in 2007 and focuses on unified communications technology adoption and change management in the workplace with specialities in delivering learning paths for UC products like Microsoft Teams and Anywhere365. Is user adoption becoming more important in the hybrid workplace? To answer this, Ash explains that the explosion in video conferencing and cloud …

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Heedify – A Powerful Microsoft Teams Contact Center

You may not have heard of Heedify, that’s OK, it’s because they are a fresh new company with an exciting new vision to enable integrated and seamless integration between your Microsoft Teams solution and your customer service interactions. Speaking with Mefteh Werghemmi, Co-Founder of Heedify, Mefteh explains that there is a historic hesitancy within contact …

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The Microsoft Teams Conference You Don’t Want to Miss!

Commsverse is an in-person tech conference and exhibition focused on improving business productivity in the hybrid workplace using Microsoft Teams hosted at Mercedes-Benz World, Weybridge on June 29 & 30th 2022. Over the course of 2 days attendees will be able to choose from 60 high quality sessions delivered by some of the most knowledgeable …

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Message to Speakers

We want to thank you for submitting your sessions in our public call for content for this year’s Commsverse. We had an exceptional response to our call for content with 166 proposed in-person sessions submitted and only 43 sessions available. Competition was the most intense we have ever experienced across all our tracks. We would …

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Keynote: The Thousand Year Decade with Jason Bradbury

Jason Bradbury, best known for hosting Channel 5’s The Gadget Show will be joining Commsverse this year at Mercedes-Benz World, Weybridge as the Keynote Speaker! Delegates at Commsverse will be treated to a spectacular futures talk on the Thousand Year Decade. Jason will be talking about how we are going to witness a thousand years …

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Offsetting our CO2 Footprint Commitment

Commsverse are pleased to announce a new commitment to our environment and planet by offsetting it’s Attendee Carbon Emissions each year. Together, we face an extinction level event. Not by aliens, asteroids or solar flares, but by humans and our voracious appetite for carbon producing products. Emission free living is something of the future, but …

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Are Hybrid Events Worth it?

Having just completed our first hybrid event and after a period of reflection I have now come to terms with my view on hybrid events and their future. Hybrid events are nothing new, they have existed before. Most of you will be familiar with Microsoft Ignite of 2019 and earlier where some sessions were live …

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P1 - The Battle for Teams User vs Security The User Perspective Zoe Wilson and Luke Evans - youtube

P1 – The Battle for Teams User vs Security The User Perspective Zoe Wilson and Luke Evans

Over the last 12 months, Microsoft Teams has seen an unprecedented amount of growth as the whole world switched to remote working, with Teams playing a key part. In many cases, Teams was thrown out to facilitate this shift to remote working, with governance and security being very much an after-though. End-users have adopted Teams …

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