Rethinking Your Training & User Adoption Needs with 1UC

An Interview with Ashvini Webster, Founder of 1 Unified Communications (1UC)

1UC was established in 2007 and focuses on unified communications technology adoption and change management in the workplace with specialities in delivering learning paths for UC products like Microsoft Teams and Anywhere365.

Is user adoption becoming more important in the hybrid workplace?

To answer this, Ash explains that the explosion in video conferencing and cloud based collaboration induced by the COVID-19 pandemic has forced companies to aggressively adopt remote working. Now that the workplace is settling into a balanced approach to remote and office based working organisations are now having to change their business processes to adopt the hybrid workplace.

This shift has focused 1UC into a strategic training partner for UC and Telecoms products and they have an impressive portfolio of training courses that are tailored for a wide variety of end user needs. Beyond Microsoft Teams, 1UC caters for the entire Microsoft 365 stack with training courses on OneDrive for Business, SharePoint, Yammer, OneNote, Office Apps, Forms, PowerBi etc.

A view of 1UC’s Microsoft 365 training catalogue

Training by 1UC can be integrated into the hybrid workplace so that your workers can be successfully trained whether they are at home, working away from home or in the office with in-person, online and hybrid training capabilities all delivered in a friction free and understandable way.

There is of course more to training than just delivering the session. 1UC has a winning 8 phase methodology when it comes to advancing change and training in your organisation.

1UC understands that training doesn’t end with the completion of one session. End users need continued support with the ability to reference back to materials to complete their task. This is why 1UC have an online E-Learning platform loaded with bite-sized quick reference cards and videos that employees can access on-demand whenever they need.

1UC work with vendors and Microsoft Partners to improve their change management and training capabilities and service offerings to their customers. Speak to them at Commsverse 2022 if you are interested in taking your operational support offerings to the next level!

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